Go to My iSnaps Home PageHome Page Home Page Home Page
 

FAQ Buying Art

Buying Art

There there are different sorts of artwork you can purchase on iSnapChat:

  •  Physical Art: Painting, Drawing, Prints, Sculpture or any form of Art or Craft that needs to be physically delivered or picked up.
  •  Digital Art: Digital Photos or other Digital Artwork that is downloadable immediately. These can be used for advertising or any other commercial or personal use.

  •  Make Stuff: You can make Canvas Prints, Posters, Tee Shirts, and many other products or gifts from many of the images you see on the iSnapChat App or you can use your own images from your own computer or Facebook Albums.
Please see the: FAQ Make Stuff

 

Finding Art To Buy

  •  To Search for Art that is for sale click on the Shopping Cart that is at the top of every page:


  • Click on: Buy Art Now


  • You can then: Search for Art
  • Tip: Select either Digital or Physical Art
  • Tip: If you want to Search for a specific Artist select: Artists

Buying Physical Art

Physical Art is anything which has to be physically delivered. If you buy Physical Art the payment and delivery is done directly with the Artist.


How to Buy: Physical Art

  • Search: Use the Buy Art Search to find Art you want to buy. See in the section above for info on: Finding Art to Buy
  • View Image: When you are in the Search you can click on the image thumbnail to see a large version of the image. You may then click on the Image Info button to review the image and see the Buy Art information:



  • Review the Buy Info: Review the information in the Buy Info box

Important: Check that it says Physical and not Digital:




Size: Check that the size is appropriate to your needs:
  • Questions and Comments for the Artist: When you are in the Image Info Page you may type a comment:



  • Save to Favorites: If you wish to come back to an Artwork later you find it difficult to find again. Please save it to your Favorites by clicking on the Heart:

Note: To view your Favorites go to My Images > My Favorites
  • Message the Artist: If you wish to send a private message to the Artist please click on their Profile Image:



You will be able to send them a private message from their iSnapChat Profile:

Tip: Save the image to your Favorites before you go the artist's Profile. Otherwise it can be difficult to find again.


  • Buy Now: When you are ready to make a purchase click on the Buy Now Button:



  • Email: We will send you an email with all the transaction and contact details that you need. You then arrange payment and delivery directly with the artist.

  • iSnapChat Message: We also send you an iSnapChat message with all the contact and transaction details. You can access that at any time by clicking on your messages at the top of any page:


  • Disputes and Refund Policy: If for any reason you are not happy with the goods or they are not delivered in a reasonable time frame you should in the first instance communicate directly with the seller. iSnapChat is not involved in the transaction, quality of goods or responsible for delivery. But if things are not to your satisfaction our policies are as follows:

The seller isn't corresponding or refuses to complete the deal
We suggest that you allow a minimum of 10 days for the seller to get in touch (not everyone lives on their computer!). During this time please:

  •  Check to see if they have contacted you via your iSnapChat Mail
  • Check that your email is typed correctly in your iSnapChat settings and the email notifications are on. 
  • You should check your spam filters aren't stopping email notifications from us.
  • You may also be able to message them via their Facebook Profile. Go to their iSnapChat profile and click on the View FB button
  • If the seller has a public email on their iSnapChat or Facebook profile, use that as well.

Listing an item for sale on iSnapChat is a commitment from the seller to sell the item through the site. If you have given the seller at least 10 days in which to contact you and you still haven’t any communication we suggest that you contact us. Please quote the sales reference number.

The seller hasn't sent the goods
Once you have paid for the goods you should allow at least 7 days for local deliveries and much longer for national and international deliveries. If your goods do not arrive in a reasonable timeframe please:

  •  Contact the seller. Direct communication with the seller solves most problems. Ask the seller when they sent the goods and when you can expect delivery. 
  • Read the Sales details carefully. There may be reasons why the shipping is taking longer than you expect i.e. national or international delivery, or you sent a cheque and the seller is waiting for it to clear. 
  • There may be a delivery tracking number and shipping contact details for you to follow up.
  • Be Patient.

If you have contacted the seller and  gone through all the above steps and are still not satisfied we suggest that you contact us. Please quote the sales reference number.

Refund Policy
For Physical Art iSnapChat is not involved in the transaction so we can't offer you a refund. But for your protection we recommend that you pay via PayPal as they have a well established reputation and refund policy. They will usually investigate any claim and if appropriate, refund any money. Please note that although we recommend PayPal and use PayPal on this site we are not affiliated with PayPal, they have there own policies and systems which can change at any time and iSnapChat is in no way responsible for PayPal refund or other policies.

Unresolved Disputes
iSnapChat is not involved in the transaction, quality of goods or responsible for delivery of Physical Art but if after going through all the above steps you are not satisfied we will help arbitrate any issue.  If we find that someone does not prove cooperative, honest and reliable we will remove them from the iSnapChat site and stop them from trading on iSnapChat. This means that they will lose all commercial rights to trade on this site, they will lose all their Fans and access to iSnapChat mail, contacts and access to all their Galleries, Art Shops and other iSnapChat services. For most Sellers this would not be a desirable outcome and is sufficient incentive to cooperate in resolving any dispute.

 

Buying Digital Art

Royalty Free Images
When you purchase a Digital image from this site you pay for the image once and then you may use it as many times as you like. You don't have to pay any additional royalties on a use-by-use basis. Once you purchase a royalty-free image, you may use it multiple times for multiple projects without paying additional fees. This is a license for you personally (or for your company) and for your client. Defamatory, libelous, pornographic or otherwise unlawful use of any image is prohibited.

Artists Rights
The artist or photographer who created the image always retains the right to reproduce their image as part of their portfolio of work. This can be in any media such as an exhibitions, publication or online gallery.

Exclusivity & Copyright
This is set by the Artists or Photographer who is selling the image:

  • Single Original: The Artist/Photographer is selling a single digital copy of the image and if you purchase this you have exclusive rights to use this image. The Artist/Photographer may not Sell the commercial rights to anyone else and so can't be used commercially by anyone else except by the artists/photographer as part of their portfolio.

  • Multicopy - Limited Series: The Artist/Photographer is selling a limited number of these images.
Once the series has been completely sold out the image may not be sold to anyone else or used commercially by anyone else except by the artists/photographer as part of their portfolio.
  • Multicopy - Unlimited Series: The Artist/Photographer is selling an unlimited number of copies of these images. You do not have exclusive rights and the artists retains the right to sell their work in digital or physical format elsewhere.


To find out how many copies are for sale look in the Buy Art Info Box:
  • iSnapChat Copyright: When uploading images to this site the artists gives over certain rights such as our ability to share the image on the site and related sites such as Facebook. They may also select to give us additional rights to use their images in our Make Stuff section. The sale of any work does not affect the rights that iSnapChat has over any image uploaded to the site and we retain all rights as outlined in our copyright Policy.

If the artists selects to delete the image from their iSnapChat Art Shop any such rights that iSnapChat may have had expire (other than for sold work where buyers, sellers and our admin need to keep a track transactions - such images are not publicly visible and Facebook will have its own copyright policy).

Please read our FAQ: Copyright & Sharing of Images 

How to Buy: Digital Art

  • Search:Use the Buy Art Search to find Art you want to buy. See in the section above for info on: Finding Art to Buy
  • View Image: When you are in the Search you can click on the image thumbnail to see a large version of the image. You may then click on the Image Info button to review the image and see the Buy Art information:



  • Review the Buy Info: Click the Buy Now Button

Important: Check that it says Digital and not Physical:

Resolution: Check the resolution is appropriate to your needs. Resolution of digital images is measured in pixels. If you need to print the image in a physical format you will need a higher resolution image. If you are unsure of your needs ask your designer or printer for advise before you buy. The Artists/Photographer is likely to ask for a higher price for images with a high resolution:

Resolution Guide: This is a guide only, if you are unsure please talk to your designer or printer:

Digital Resolution is measured in: PPI - Pixels Per Inch (an inch is 2.5cm)
Print Resolution is measured in: DPI - Dots Per Inch.

For all intensive purposes DPI & PPI are the same. Here are some examples:

300 dpi   This is used for very high quality printing such as glossy magazines.
150 dpi   This is used for photo quality ink jet printing
100 dpi   This is suitable for most home or office printing needs
72 ppi     The is used for images published to the internet
60 dpi     This is used for large printing such as bus stop posters.
20 dpi     This is used for large scale bill boards.

The above image at 3072 x 2304 ppi could be printed in a glossy magazine where the image measured 10 x 7 inches (25 x 17.5cm) or on a large scale bill board where the image measured 153 x 115 inches (384 x 288cm).
  • Comments for the Artist: When you are in the Image Info Page you may ask the artist a question or type a comment:



  • Save to Favorites: If you wish to come back to an Artwork later you find it difficult to find again. Please save it to your Favorites by clicking on the Heart:

Note: To view your Favorites go to My Images > My Favorites
  • Message the Artist: If you wish to send a private message to the Artist please click on their Profile Image:



You will be able to send them a private message from their iSnapChat Profile:
  • Buy Now: When you are ready to make a purchase click on the Buy Now Button:



  • Shopping Cart: Once you click the Buy Now Button you will go to the Shopping Cart. Your image will be reserved for you for 60 minutes so that you can buy more than one image at a time.

Time Limit: If you have not completed your translation within the 60 minutes, the image will automatically be removed from your shopping Cart at the top of the next hour.


Buy More: To Search for more art click on: Buy Art




Complete the Transaction: When you are ready to complete your transaction you can return to the Shopping Cart at anytime by clicking on the icon at the top of every page:
  • Email: We will send you an email with a links to:

• Download the image
• The Transaction details
• Contact info for the Artists


  • iSnapChat Message: We also send you an iSnapChat message with all the download, contact and transaction details. You can access that at any time by clicking on your messages at the top of any page:


  • Download: You can download your image via your iSnapChat Mail or via the email you receive. If you experience connection problems and the download fails you can simply try and download it again until the download is successful.
 
 
Back to FAQ Menu		  

iSnapChat is a Phil Schulz Creation   •   Please feel free to: Contact iSnapChat

 

 
 
New My iSnaps My Mail